Office: 323-230-5566

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RIVERA INSURANCE AGENCY

Local – independent – trusted advisors

Privacy Policy

 

1. Introduction

Rivera Insurance is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or provide information through quote requests or other forms.
We comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the Health Insurance Portability and Accountability Act (HIPAA).


2. Information We Collect

We may collect personal information such as your name, phone number, email address, address, date of birth, and any insurance-related data you provide.
This information is collected when you fill out forms on our website, request quotes, or otherwise interact with us online.


3. How We Use Your Information

We use your information to:

  • Provide insurance quotes

  • Respond to inquiries

  • Deliver insurance services

  • Communicate about policy options

  • Analyze website traffic and improve functionality
    We may also use your information for internal business operations, legal compliance, or customer service follow-ups.


4. Sharing Your Information

We do not sell your personal information.
We may share your information with:

  • Licensed agents and insurance carriers for quote and policy purposes

  • Service providers assisting with business functions

  • Government authorities when required by law


5. Data Protection and Security

We implement reasonable security measures to protect your personal information.
While we strive to use commercially acceptable means to secure your data, no method of transmission is 100% secure.
If a data breach occurs, we will notify affected parties as required by law.


6. Your Rights Under the CCPA

If you are a California resident, you have the right to:

  • Request access to personal data we have on file

  • Request deletion of your personal data

  • Opt out of the sale of your personal information (we do not sell data)

  • Appoint an authorized agent to make requests on your behalf

To exercise your rights, contact us at [email protected].


7. HIPAA Compliance

Rivera Insurance complies with HIPAA when handling personal health information.
We collect and disclose such information only as needed for insurance purposes and safeguard it using administrative, physical, and technical measures.


8. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your experience and analyze site performance.
You may disable cookies through your browser settings, but doing so may affect website functionality.


9. Updates to This Policy

We may update this policy at any time.
Any changes will be posted on this page and are effective immediately upon posting.


10. Contact Us

If you have questions about this Privacy Policy or your data, contact:

Rivera Insurance
Phone: 323-230-5566
Email: [email protected]